Refund & Shipping Policy

NO REFUNDS. EXCHANGES ONLY within 15 days from when shipment is received. All exchanges are dependent on existing stock.

 

Notice must be given to info@i11evn.com within 2 days of receipt for any problems or concerns with merchandise. Items must be in their original packaging, in as-new condition with both the printed receipt and return form when returned.

 

Domestic customers are financially responsible for shipping the item back to I11evn Brand for the exchange. International customers are financially responsible for shipping the item back to I11evn Brand for the exchange, as well as for shipping the exchanged item back to their respective country.

 

Any item(s) purchased at a normal price before the start of a sale may not be exchanged for items at sale price. We will not issue a credit for the difference in price on items purchased before the start of sale.In some instances, I11evn Brand reserves the right to institute a $4-8 restocking fee, per item, when said items must be refunded against the above stated Return Policy.

 

***ALL SALE ITEMS ARE FINAL. NO EXCHANGES OR REFUNDS.***

 

Barring any setbacks purchased items will most likely be shipped within 10-15 business days of the order, although most will be shipped within 3 to 4. Please allow up to 2 weeks for your delivery to arrive. If you still have not received your purchase after 5 weeks, please notify info@i11evn.com. You will receive an email from info@i11evn.com when your order has been confirmed.

I11evn Brand

I11evn is a streetwear brand dedicated to the true anime lovers. The number 11 represents our intuition to see not only with our eyes but with our soul and senses. We seek to embody 11 by making anime apparel that speaks to the souls of all anime lovers while promoting a positive message in an ill way!

Behind the brand

It started with a dream to want people to be who theve always been by creating products that inspire. Watch anime & embrace your inner weeb!